MAINTENANCE TEAM SUPPORT PROGRAM

Our Maintenance Team Support Program is an additional complimentary service available for our clients, designed

to reduce the amount of contractors you hire and focus on giving your maintenance more time to concentrate on

customer service and maintaining resident satisfaction. This program will allow your maintenance team to tend to

work orders more promptly and increase your properties resident retention while decreasing customer complaints.

Statistics show that 3 out of the top 5 resident complaints are directed to the maintenance staff due to poor

grounds/common area upkeep, quality of response to work orders, and overall customer service. (J Turner Research,

June 2013) Our program will address these issues and fill in the service gaps while your maintenance team continues

with their on-site operations. Below are our most requested services.

MTS PROGRAM SERVICES

 Complimentary Services
  1. Power Wash Stains
    Pressure washing is considered to be one of the most effective ways to increase your propertie’s value. Our technically trained staff are available to remove any stains in your common area including trash leaks, oils stains, dirt and grime, or even mildew.
  2. Document Shredding
    Document shredding gives company owners and customers peace of mind knowing that their information has been destroyed the right way. There is no need to buy expensive paper shredders with a company like ours to take care of the process for you.
  3. Pet Waste Station Cleanup
    Dog waste compromises the appearance of your property, attracts flies and other pests, offends the residents and most significantly, endangers the health of your pets and your family. We are here to help clean up the mess when you need us!
  4. Appliance/Furnitire Removal
    Owning a truck, or having an employee with a truck, is never a good enough reason to do your own junk removal. Unless you are a junk removal company, your business is not the business of removing junk. Let us help you out by hauling it off for you!
  1. Event Setup
    Events provide a powerful and effective way to improve customer relationships, build loyalty, strengthen your reputation, and generate referrals. Well-organized events can strengthen your brand and increase sales. Let us help setup your next event.
  2. Flyer Distribution
    Flyer distribution is one of the best and most effective ways to promote and distribute information. Not everybody has access to the internet so when you want to get a message out to your residents about an event or important information, let us help!
  3. Grill Cleaning
    Food always tastes better when cooked on a clean grill. A clean grill no longer has that smoky, rancid grease smell and looks more attractive for residents to grill on. Keeping your grill clean prevents future corrosion and extends the life of your grill.
  4. Pool Furniture Reset
    First impression is everything, so let our guys reset your pool furniture after a big event or pool party so new potential residents don't get the wrong impression. We reset the furniture, clean the grills, and pickup any loose trash in the common area.